Mindware KSA Signs Distributorship Contract with Dahua Technology KSA
DUBAI, UAE, 01 August, 2023 – Dahua Technology KSA and Mindware KSA today announced the signing of a new official national distributor contract for Dahua Technology New Business Products. This strategic partnership represents a significant milestone in the growth and expansion efforts of both companies. The agreement was signed by Gary Li, General Manager of Dahua Technology KSA, and Fadi Matta, General Manager of Mindware KSA.
Speaking about the partnership, Gary Li stated, “We are delighted to sign this contract with Mindware as they are a reputable company with extensive experience in marketing, selling, and activating major brands in the IT products field. This partnership will enable Dahua Technology to expand its reach and strengthen its distribution network throughout the Kingdom of Saudi Arabia.”
He added that Mindware was carefully chosen as the official national distributor for Dahua Technology New Business Products in Saudi Arabia due to the company’s outstanding track record in delivering high-quality products to a wide customer base. With its extensive network and logistical capabilities to meet the needs of targeted customers, Mindware is well-equipped to enhance the availability of Dahua Technology products.
“We will also benefit from the distribution channels established by Mindware, allowing us to penetrate new markets and increase our market share in Saudi Arabia. This partnership will ensure that more targeted customers across the Kingdom of Saudi Arabia have access to reliable and advanced Dahua Technology products of high quality”, continued Mr. Li.
Fadi Matta, General Manager of Mindware KSA, commented, “We are extremely pleased to sign this agreement and be appointed as the new official national distributor for Dahua Technology New Business Products. This partnership is a significant step forward for our company, enabling us to offer more advanced and reliable products to a wider audience and continue to meet the evolving needs of our customers.”
“Dahua Technology is a leading company, providing advanced, modern, and market-appropriate solutions and products for the Saudi and global markets. Their products are known for innovation and quality, which satisfy customers. As Dahua Technology has established itself as a trusted brand in this industry, Mindware, through this agreement, will be able to expand its presence in the market and meet customer demand for IT, displays, SSD, Monitors, and all Dahua New Business Products. This collaboration aligns with the core values of both companies, which are focused on delivering excellence in all aspects of business operations,” concluded Fadi Matta.
More about Mindware
Mindware, a leading IT distributor in the Middle East and Africa (MEA) region, takes pride in offering top-quality global brands to over 5,000 partners with legal entities in 13 countries. With a rich history dating back to 1991 and headquartered in Dubai, UAE, Mindware’s unwavering commitment spans over three decades, empowering businesses with cutting-edge IT solutions and fostering digital transformation. Mindware’s comprehensive offering encompasses a selection of leading brands in infrastructure, networking, security, and storage. As part of its Value-Added Distribution (VAD) methodology, Mindware goes the extra mile to provide supplementary value-added services to its reselling partners including pre-sales consultancy, implementation services, local technical support, marketing enablement tools, and multiple channel-enabling programs. Supported by strategically positioned logistic centres in key locations, Mindware ensures seamless distribution across all channels, efficiently catering to the needs of its esteemed partners and customers.
K-tuin acquires Apple Premium Reseller Banana Computer and their four stores in the Canary Islands
K-tuin, the major Spanish Apple Premium Reseller, and part of the Midis Group, has acquired Banana Computer and its four retail sites in the Canary Islands. Two of the Apple Premium Reseller sites are located in Las Palmas de Gran Canaria, with two further stores in Tenerife, one in the capital, Santa Cruz, and the other in La Laguna.
The agreement between Banana Computer and K-tuin is a significant step towards integrating the partners’ distribution expertise in retail, business to business (B2B) and education. With the support of Midis Group, the collaboration aims to leverage synergies and benefit from the extensive experience of both companies and their teams of professionals.
K-tuin has 33 stores distributed throughout the Spanish peninsula, the Balearic Islands and Andorra. The union with Banana Computer further strengthens the position of K-tuin as a leader in the Spanish Apple market.
Banana Computer enjoys a leading position in the consumer technology market in the Islands. Following the agreement, the company will continue to operate under Laura Herrera’s direction while maintaining its brand and independence. Customers will not experience significant differences beyond the inclusion of new advantages and services as a consequence of the acquisition.
“A new and exciting phase begins. It is a great step forward for both brands to continue competing within the Apple market with the focus on offering customers a differential and innovative proposition; Ultimately, the best possible shopping experience” said a spokesperson from K-tuin.
On the Banana Computer website news of the acquisition by K-tuin came with an important offer for customers: “Banana will continue with its well-known hallmarks, the friendly closeness of its specialists and the brand of its premium stores. To these advantages will be added the new services that today K-tuin offers successfully in all its stores. To start celebrating this union, we are pleased to announce that, starting today, Banana customers will have free access to K-tuin skool, the best platform in Spanish for online training on Apple products.”
More about K-tuin
K-tuin was founded in 1994 by Juan Fabre. This young man from Aragon discovered his passion for technology when the meat management program was computerized in the bar-restaurant where he worked. The first store opened in Madrid and dozens of openings followed. K-tuin was the first Spanish company to become an Apple Premium Reseller, the highest classification among Apple resellers.
Today K-tuin is the largest network of Apple Premium Resellers in Spain, with more than 30 points of sale across the country, two in Andorra and a popular online store. Since Midis Group acquired the company in 2019, K-tuin has not stopped growing. In summer 2021 the company merged with two other important Spanish Apple Premium Resellers, Goldenmac and Microgestió, and all are operating today under the K-tuin brand.
Micro Conseil International (MCI) partner Klikk opens new Apple Authorized Reseller in Malta
Micro Conseil International (MCI) partner Klikk has opened a new Apple Authorized Reseller site in Żejtun in the south of Malta. With 180sqm of retail space, the ‘concept store’ opened at 9am on June 1 after a social media campaign with special Apple offers for customers.
As an AAR, the full range of Apple devices can be found in the retail site with three Klikk team members present to welcome Apple fans, old and new. Servicing is carried out off-site, so customers are welcome to drop off and pick up service items.
Klikk has a second site in the north of Malta, which is the company’s main retail site on the island at Triq Dun Karm, Birkirkara.
Another view of the sales floor at the new Klikk AAR in Malta. Photo credit – Klikk
More about Klikk
Klikk Computers is one of Malta’s leading retail IT companies, founded in 2007 and currently operating two physical stores as well as offering a fast and efficient delivery service through their online store. Klikk – For Business, Home & Life.
The company’s business focus is being geared up to partner with world class suppliers to introduce new brands and excellent customer service concepts to the Maltese market, through:
– An efficient service centre
– A strong online presence
– Qualified staff
– Aggressive marketing
More about MCI
Micro Conseil International has been the exclusive distributor of Apple, the Apple brand which revolutionized and established the digital lifestyle in the world for more than 30 years. MCI covers the fast-growing markets in Africa and the French overseas departments and territories (DOM-TOM).
Being Apple’s trusted Partner and with in-depth knowledge of the African market, MCI provide the business ecosystem necessary for the proper development of partner companies. MCI supports partners in the development of sales and marketing of the brand’s products as well as the selection and management of Apple resellers.
Mindware partners with OneSpan to help protect MEA organizations from digital fraud
Mindware, a leading value-added distributor (VAD) in the Middle East and Africa, recently announced its partnership with OneSpan, the digital agreements security company. Under the agreement, Mindware, part of the Midis Group, will market and distribute OneSpan’s cutting-edge solutions, which encompass high-assurance identity verification, transaction signing, authentication, mobile security, streamlined e-signature workflows, and secure video collaboration tools for digital agreements and transactions.
OneSpan’s mission is to accelerate customers’ digital revenue streams and operating efficiencies by enabling secure, compliant, and refreshingly easy digital agreement experiences. The company has over 30 years of experience working with the most security-conscious organizations in the world, helping them streamline and secure user experiences, which in turn allows them to drive growth, reduce risk, and unlock their business potential.
Speaking about the partnership, Nicholas Argyrides, General Manager – Gulf at Mindware, commented: “The pandemic has accelerated the need for digital business transactions. Along with this comes unprecedented digital challenges. OneSpan is a world leader in digital agreements security – a new type of security company built for the incoming Web3 era. OneSpan solutions protect enterprises and their customers throughout their online transactions and digital agreement processes. They provide security from the initial identity verification, all the way through storage, ensuring end-to-end protection. With cybercrime as rampant as it is today, we believe that this market will highly value the solution capabilities offered by OneSpan. As Mindware continues strengthening its security portfolio, this new partnership adds significant value to our offerings.”
“We’re excited to be partnering with a leading distributor like Mindware in the Middle East and Africa. Together, we are serving a growing demand to provide secure, compliant, and frictionless customer-facing and revenue-generating business processes. This partnership will allow us to scale and we look forward to growing together in the region” concluded Jawad Toukna, Vice President of Sales & GM EMEA at OneSpan.
About OneSpan
OneSpan helps organizations accelerate digital transformations by enabling secure, compliant, and refreshingly easy customer agreements and transaction experiences. Organizations requiring high assurance security, including the integrity of end-users and the fidelity of transaction records behind every agreement, choose OneSpan to simplify and secure business processes with their partners and customers. Trusted by global blue-chip enterprises, including more than 60% of the world’s largest 100 banks, OneSpan processes millions of digital agreements and billions of transactions in 100+ countries annually.
About Mindware
As one of the leading distributors of the finest IT products in the Middle East and Africa, Mindware’s extensive portfolio includes top-class global brands reaching out to over 4,000 partners. Mindware’s comprehensive offering includes a selection of infrastructure, networking, security, and storage leading brands. As part of its VAD methodology, Mindware also offers supplementary value-added services to its reselling partners including pre-sales consultancy, implementation services, local technical support, marketing enablement tools, and multiple channel-enabling programs. Headquartered in Dubai UAE since 1991, Mindware has been uncompromisingly serving its customers for more than three decades.
The largest iSTYLE store in Bucharest, Romania becomes an Apple Premium Partner (APP) store
iSTYLE recently reopened its largest location in Romania, Bucharest. The store in Mall Băneasa Shopping City features a new design adapted to the Apple Premium Partner (APP) concept. The exciting opening event, on June 17, presented a fascinating museum of historic Apple technology.
The APP concept involves a completely new design, similar to Apple stores around the world. The redesign increased surface area of the store to 180 square meters, and the number of displayed products tripled. In the APP, sales team members are specially trained to provide customers with the Apple Store specific shopping experience. The investment in the reopening of iSTYLE in Mall Băneasa was substantial and included renovation, new furniture, launch offers, marketing and communications.
Interior design and materials in the new 180sqm APP closely follow Apple guidelines, even down to using the same suppliers as Apple. Photo credit – iSTYLE
“We are happy to announce that we are fulfilling our promise and opening, within just a few months, the second Apple Premium Partner iSTYLE store” said Valeriu Ion, General Manager of iSTYLE Romania, Bulgaria and the Adriatic Countries.
“Apple users in Romania will enjoy a larger retail floor area, more products displayed simultaneously, more sales specialists, service and training sessions directly in the store, as there are in all Apple locations in the world. We have prepared an offer that covers as many wishes and needs as possible from our customers and partners” said Valeriu Ion.
The design of the store was created by a team of designers specialized in Apple’s headquarters in Cupertino. All equipment comes from Apple’s direct suppliers – like the designer rounded tables from the USA and the furniture from Germany. Another special feature is that the store will be able to function without a physical cash register in the near future.
Enhanced service by highly trained staff and high stock levels of all the key Apple devices is at the core of the APP offer. Photo credit – iSTYLE
In Apple Premium Partner stores, the display of Apple products and Apple accessories is even more important than before. The number of closed showcases is reduced to a minimum, so customers can easily try out the products displayed on open surfaces without the help of the staff.
iSTYLE provides an on-site permanent servicing function, so staff can even undertake an iPhone screen replacement or battery replacement on the same day. The range of payment solutions is also expanding; in addition to the Easy Upgrade payment services and the iSTYLE Comfort service packages, customers are also provided with a product credit scheme and a used equipment offsetting service.
Exterior view of the iSTYLE store at Mall Băneasa Shopping City. Photo credit – iSTYLE
The store has specialized employees who have received exclusive Apple Premium Partner training and who will provide regular free education and open workshops for the general public. They will start with topics of interest to Apple fans like MacOS work for beginners, tips and tricks for advanced Mac users, and video editing.
iSTYLE places an even greater emphasis on serving entrepreneurs and small to medium-sized businesses. A dedicated staff specialized in corporate users and experienced in financing corporate hardware is there to answer all corporate demands related to Apple devices and products. Valued customers from different industries gathered in a special private SMB event to celebrate the opening of the APP, where they had the had the opportunity to experience a Premium Partner location, meet the dedicated team, and to find out more about best practices with Apple devices at work.
Design the Future was a temporary museum exhibition for opening weekend with example of all the key Apple innovations from the last 20 years. Photo credit – iSTYLE
In order to celebrate the opening, iSTYLE put in place an exhibition called ‘Design the Future’ which includes smartphone models starting with the iPhone 2G from 2007 up to the iPhone 14 Pro Max launched last year. Enthusiasts had the chance to revisit the first iPhone with 3G and the App Store from 2008, but also the next generation and 3GS with video recording/playback.
From 2011, iSTYLE showed the iPhone 4 which redefined the style of the range, and with the 4S variant users that first got to know Siri. The first Apple “phablet” can be found in the iPhone 6 Plus in 2015. Two years later, the iPhone was prepared for the future by abandoning the headphone jack. Starting with the X series, the screen took up the entire front surface, and introduced Face ID. From 2020 there was a switch to three cameras with the Pro series, and from 2021 iPhones entered the 5G era with super innovations.
The expo of Mac computers included the 1987 Macintosh SE – the third model in the Macintosh all-in-one line, after the Macintosh 128 and Macintosh Plus. This was the revolutionary Macintosh that housed both the computer and the monitor in one stylish unit.
The museum wouldn’t be complete without Macintosh Spartacus, the Twentieth Anniversary Macintosh or ‘TAM,’ from 1997. At launch, the computer featured all the technological potential of the moment and was sold at a price of $7,499, the equivalent of $12,700 in 2021. From 1999, the exhibit showed the Power Mac G4 – the first personal supercomputer, on the occasion of which the short name “Mac” was used for the first time.
The opening event was very popular indeed with Apple fans in Bucharest. Waiting in the queue to get inside, customers could view the historic Apple devices. Photo credit – iSTYLE
Three years later, the iMac G4 appeared, nicknamed the “Sunflower”, an innovative all-in-one computer with a flat screen separate from the central unit, which could be moved up and down and rotated 180 degrees. In 2004 the iMac G5 is presented with a shape that is preserved to this day, and the first aluminium Mac appeared in 2009.
“Through this temporary museum exhibit, we wanted to celebrate the new Apple Premium Partner location in a unique way, presenting a journey of performance and innovation in technology. Every iPhone and Mac model is designed to help us create and innovate. The evolution of technology brings us here, to today. More powerful gadgets, functionalities created especially for everyone’s needs and infinite ways of customization – this is the history of one of the most famous brands in the world”, explained Alina Gheorghiu, Marketing Manager of iSTYLE Romania.
Apple fans had the chance to admire the exhibits displayed in the storefront exhibition for the entire opening weekend of the new APP store.
About iSTYLE Retail Romania
iSTYLE manages 15 locations in Bucharest and the main cities in the country. The sites total over 1,700 sq metres of premium high-tech retail, designed and executed with Apple’s signature attention to detail, and serviced by over 80 consultants trained to the highest standards. iSTYLE premises are adapted so that the focus is on customer safety and the constant provision of the best quality services.
iSTYLE, part of the Midis Group, is the largest network of Apple Premium Reseller stores in Central, Eastern Europe and Middle East. iSTYLE has been providing Romanian customers with the highest quality and continuous services for over 20 years through a competent team of certified specialists permanently trained to Apple standards.
Cloud Software Group establishes Strategic Partner Agreement with Midis Group in Eastern Europe, Middle East & Africa
Fort Lauderdale, Fla. – June 8, 2023 – Cloud Software Group announced a strategic partnership with Midis Group through its subsidiary MiCloudSW Ltd., in its journey to better serve its channel and customers in most of Eastern Europe, the Middle East, and Africa. The partnership provides Cloud Software Group with the local resources customers need to support their transformative technology journey and the scale required to expand its reach in these regions.
A leading technology partner providing managed IT services and consultancy, system integration, cloud and data center capabilities, infrastructure, software, and hardware solutions, the Midis Group serves customers through a network of 170 companies across 70 countries. This expansive network, coupled with the in-territory skills and support infrastructure within the Midis Group, will ensure partners and customers get the backing needed to define and implement superior technology deployments. Regional resellers and distributors in these territories will get fast and easy access to their Cloud Software Group products (the majority of the Citrix and TIBCO solutions), through MiCloudSW, benefiting from its extensive local market knowledge, expertise, and in-country resources.
“The strength of our channel underpins our success, which guides our efforts at Cloud Software Group to build an improved and scalable channel-centric business ready for growth,” said Hector Lima, executive vice president, Field and Channel Sales, Cloud Software Group. “We believe this strategic partnership agreement with MiCloudSW will unearth new opportunities for regional partners, providing them with access to a support network with the local know-how and customer knowledge to achieve customer success.”
The Midis Group of companies employs over 5,000 people across three continents, following a model whereby success in each region (especially emerging markets) requires skills to serve partners and customers locally. While the transition is being made, existing Cloud Software Group partners will maintain relationships with its sales, channel management, and technical teams in Eastern Europe, Middle East, and Africa. Following the transition, the majority of Citrix and TIBCO product lines available for resale through the company’s portfolio will be transacted in these regions through MiCloudSW.
“We are delighted that Cloud Software Group has selected the Midis Group as its chosen partner in Eastern Europe, Middle East, and Africa, adding to a growing list of leading global technology firms that trust us with their partner and customer success,” said Ernest Sales, President Local Office, Midis Group. “We will draw from our strong presence across these regions to engage with distributors, partners, and customers to ensure that the transition is seamless and that we assist them in maximizing the true value and potential of the Cloud Software Group portfolio.”
About Cloud Software Group
Cloud Software Group provides the modern enterprise with mission-critical software. Comprised of TIBCO, Citrix, NetScaler, and other business units, Cloud Software Group helps more than 100 million users around the globe evolve, compete, and succeed across private, public, managed, and sovereign cloud environments. To learn how to leverage Cloud Software Group’s solutions for and across data, automation, insight, and collaboration, visit https://www.cloud.com/.
About Midis Group
With more than 5000 professionals, some 100 of the world’s leading technology vendors, and a solid 50-year track record of performance and reliability, the Midis Group is a multinational organization comprised of over 170 companies across Europe, Middle East and Africa. The group is known for its advanced offering of managed IT services and consultancy, system integration, cloud and data center capabilities and infrastructure, software, and hardware solutions, as well as technology distribution and retail. The Midis Group was named in 2006 as one of the World Economic Forum’s initial 100 Global Growth Companies. For more information, visit www.midisgroup.com.
Mindware Cloud Marketplace launched in Morocco during GITEX Africa
Mindware, one of the leading regional IT Value-Added Distributors in Middle East and Africa, recently announced the launch of its Cloud Marketplace in Morocco during the company’s participation at GITEX Africa.
The Mindware Marketplace will enhance Cloud adoption by providing the channel community with an exceptional transactional experience, along with an extensive range of Cloud solutions and services. Clients and partners with branches in Morocco can now take advantage of the Marketplace for local purchases in the country.
Mindware’s objective is to be the ‘Cloud Distributor of Choice’ in Morocco, aggregating multiple Cloud solutions and helping partners create and commercialize subscription-based Cloud and Anything-as-a-Service (XaaS) solutions.
Silmi Khanfir, Director of Cloud and XaaS at Mindware commented: “Today, in light of the announcement of our Microsoft and Google Cloud business expansion in Africa, we are excited to launch Mindware’s Cloud Marketplace in Morocco to offer our partners in the country a range of aggregated Cloud solutions from various hyperscalers, private cloud providers, and ISVs, in addition to our Cloud professional and support services. This approach helps partners and their clients with their digital transformation journey and enables them to cross-sell and up-sell, with the convenience of pricing and billing being in local currency. The Marketplace provides a smooth user experience, and the platform’s API integrations automate the subscription and consumption management required for high-volume Cloud and XaaS business.”
The launch is a part of Mindware’s Cloud-related geo expansion strategy in Africa, keeping in mind the positive growth expectations in Morocco. The Marketplace, in addition to making Cloud services purchase easy and intuitive, offers partners the ability to set up and manage their own “white labeled storefront,” thereby offering Cloud solutions directly to end-customers. It will allow partners to deliver Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) offerings via the platform. The interface is intuitive and helps partners to place orders faster, offering recommendations when products are being purchased to provide an optimized solution.
With the inclusion of Morocco, the Cloud Marketplace has expanded its reach to a total of nine countries, encompassing the UAE, Saudi Arabia, Qatar, Kuwait, Oman, Lebanon, Jordan, and Tunisia. Currently, there are over 500 registered partners within this network.
“Prior to the Covid-19 pandemic, experts had already predicted that online marketplaces would replace the traditional B2B transactional model in the IT industry. However, the pandemic has accelerated this shift, leading to a significant increase in the deployment of online marketplaces over the past few years. This transformation is being driven by two key factors. Firstly, customers and resellers are demanding a better user experience when purchasing vendor solutions. Secondly, vendors are increasingly moving towards XaaS, Cloud consumption-based, and subscription models. These trends have created a need for marketplaces that offer improved user experiences, automated ordering, invoicing, and billing processes, as well as insights into purchased solutions and consumed services,” continued Silmi Khanfir.
More about Mindware
As one of the leading distributors of the finest IT products in the Middle East and Africa, Mindware’s extensive portfolio includes top-class global brands reaching out to over 4,000 partners. Mindware’s comprehensive offering includes a selection of infrastructure, networking, security, and storage leading brands. As part of its VAD methodology, Mindware also offers supplementary value-added services to its reselling partners including pre-sales consultancy, implementation services, local technical support, marketing enablement tools, and multiple channel-enabling programs. Headquartered in Dubai UAE since 1991, Mindware has been uncompromisingly serving its customers for more than three decades.
iSTYLE opens UAE’s first Apple Premium Partner (APP) store at Dubai Marina Mall
iSTYLE formally opened UAE’s first Apple Premium Partner (APP) store in Dubai Marina Mall with a Grand Opening Event on Saturday, May 20. The all-day event attracted as many as 3000 keen Apple fans along with global Instagram influencer Liubava Rose at the APP for in-depth explorations of the innovative Apple range, as well as music, entertainment and lots of prizes.
As the day’s trading began, workshops and group demo sessions kept Apple fans entertained and informed. The evening was event time with performances, competitions, goodie bags and prizes to be won. Food and beverage partner for the event, ‘The House of Cakes,’ offered freshly baked cookies and at 7pm the iSTYLE team revealed a new corporate logo for ‘iSTYLE APP’ as the ribbon was cut to officially open the new store.
The welcoming team enjoy greeting visitors at iSTYLE Dubai. Photo credit – iSTYLE
On her Instagram feed Liubava Rose enthused about the event; “It was a day of wonders: filled with unforgettable moments, an evening of music, entertainment and big offers combined with lots of amazing prizes… delightful melodies of a saxophone and mind-boggling magic tricks. Now you will have the opportunity to learn and experience Apple’s innovative products and solutions with a wide range of accessories. Thank you for allowing me to be a part of this historic moment.”
Nicolas Daher, General Manager, iSTYLE – Middle East and North Africa, spoke further about the major new retail site and their offerings: “We cater to all types of customers, including business enterprises. We encourage you to drop by one of our stores, where our professional team can tell you more about incorporating Apple hardware and software into your digital lifestyle. We want to thank our partner Apple, EMAAR, Marina Mall, and the iSTYLE team for putting so much effort and energy into opening the store. This wouldn’t have been possible without their constant effort, support and guidance” added Nicholas Daher.
A busy scene as the opening event gets under way. Photo credit – iSTYLE
iSTYLE UAE Retail Manager Julia Manzyuk tells more about the Apple Premium Partner experience: “Just walking through the door, our customers will feel the difference compared to other stores selling Apple products. It’s a spacious site with breathtaking merchandise and the brightest displays and premium accessories lines that are rarely available under one roof. Customers can try, hands-on, categories like Apple Essentials, music and audio equipment, lifestyle products with stylish design and smart home gadgets.”
“We have a specialized business section where we can accommodate corporate needs for companies. And of course, a customer’s journey continues after purchase – our on-site service center will take care of customers’ requirements to ensure complete satisfaction with their product” said Julia Manzyuk.
At the opening event there were all kinds of fascinating demos of Apple products. Photo credit – iSTYLE
iSTYLE conducts workshops, training, and group demo sessions regularly at this new store, where customers can meet up, learn something new and share their experiences. In the weeks after the Grand Opening was a Photography workshop, followed by a Videography teach-in and then a Fitness workshop for Apple Watch enthusiasts.
iSTYLE’s Apple experts are happy to support with personalized set up, diagnostics and further trainings to ensure that customers get the maximum benefit from their Apple products over its full lifecycle. Along with the devices, it offers multiple services like AppleCare+, Trade-in, B2B solutions and also has a full-fledged authorized Apple service center to take care of customers’ post-purchase requirements.
Customers can also buy the full range of Apple products and accessories from the iSTYLE official website.
More about iSTYLE
iSTYLE Apple Premium Partner runs more than 85 dedicated Apple points of sale in 13 countries (Central and Eastern Europe, Middle East, and Africa). iSTYLE is part of the Midis Group, which has over 50 years of experience representing the leading global technology vendors in the Middle East, Europe, and Africa.
MDSap signs key agreement with Saudi Arabian plastics manufacturer Almona
MDSap recently signed a key agreement with Saudi Arabian plastics manufacturer, Almona. The agreement for implementation of SAP S4/HANA Public Cloud was reached at a ceremony at Almona’s offices on May 7. Present at the signing event for MDSap were Yves Khoneisser (CTO) Emiliano Baroni (BDM) and Hesham Essa (PM), and for Almona, Mohammed Al-Agil (CEO), and Abdullah Alagil (COO), added their signatures to the agreement.
The solutions and services MDSap will be providing are based on the SAP S4/HANA Public Cloud Acceleration Program. The program is a comprehensive initiative designed to help organizations transition to the cloud-based version of SAP’s flagship enterprise resource planning (ERP) software, S/4HANA.
The Almona team join MDSap leaders in a group photo to celebrate the partnership. Photo credit – MDSap
The program aims to accelerate the migration process by providing Almona with the necessary tools, resources, and expertise to successfully deploy and manage S/4HANA in the public cloud. Through this program, organizations can leverage the scalability, agility, and cost-effectiveness of the cloud while benefiting from the advanced features and capabilities of the program.
“We’re thrilled to partner with Almona for SAP S/4HANA implementation” said Yves Khoneisser of MDSap. “Our team is fully committed to supporting their digital transformation journey, leveraging our expertise in SAP solutions and industry-specific understanding. With confidence, we’ll deliver a successful implementation, ensuring a seamless transition and comprehensive support to help Almona maximize the benefits of SAP S/4HANA and achieve their transformation goals.”
MDSap brings a wealth of expertise and a proven track record in successfully implementing SAP solutions. The group’s deep understanding of different industry sectors and specific business needs instils confidence in their ability to deliver a seamless transition to SAP S/4HANA. MDSap has long had a reputation for customer satisfaction, and the company has consistently demonstrated a collaborative approach. In this business case, they actively engaged with the Almona team to understand their unique requirements and tailored solutions accordingly.
“We have meticulously chosen MDSAP as our preferred implementation partner, just as we have carefully selected SAP S/4HANA Cloud as the optimal technology for Almona. Their strong background, track record of success, industry expertise, and unwavering commitment to customer satisfaction make them the best choice to drive our digital transformation and unlock new opportunities for growth and innovation” stated Mohammed Al-Agil, CEO of Almona Plastics.
More about Almona Plastics
Almona, a prominent plastic pipe manufacturing company based in Saudi Arabia, has been continuously adapting and expanding since its founding in 2008 to cater to the needs of its discerning clientele. The companies’ primary objective is to deliver advanced and versatile pipe solutions for a wide range of applications, including hot and cold water systems, telecommunication networks, sewage and drainage systems, as well as water and gas infrastructure. With a strong focus on customer satisfaction, Almona strives to provide sophisticated and diverse products that meet the highest standards of quality and reliability.
More about MDSap
MDSap is a leading SAP Gold Partner and a regional leader in enterprise application software, catering for customers across the Middle East, North Africa, Turkey and CEE. With more than 120 business and technical advisers on site, MDSap focusses on turnkey IT solutions in Business Transformation, Intelligent Enterprise, Big Data Analytics, Omni-Channel Banking and Human Capital Management. MDSap has a strong focus in banking and financial services along with public, healthcare, and telecommunication sectors, with a dedicated mission to ensure all their customers get the right support on their digital transformation journey.
MDS System Integration Group joins the GitLab Inc. Partner Program
Dubai, May 12 – MDS System Integration Group, the #1 IT services provider in the region, announced that it has signed a Strategic Partnership agreement with GitLab as a focus partner. MDS SI and its affiliates intend to offer its solutions to enhance customer adoption of GitLab as the company continues to grow and advocate the benefits of a unified DevSecOps platform.
At the signing event, GitLab was represented by Adham Alattar, Head of Channel Sales, Middle East, Turkey and Africa, and Simon Sauvanet, GM for Middle East, Turkey and Africa, GitLab. MDS SI Group was represented by Gaby Matar, Executive VP (Solutions and Services) and Sachin Bhardwaj, Group Marketing Director.
Gaby Matar, left, and center left, Sachin Bhardwaj from MDS SI at the signing of the agreement with, center right, Adham Alattar, Head of Channel Sales, Middle East, Turkey and Africa, and right, Simon Sauvanet, GM for Middle East, Turkey and Africa, GitLab. Photo credit – MDS SI
“At MDS SI we are energised about the potential and importance of this major partnership and what it means for the Group. Through this strategic partnership, we are excited to combine our unique strengths and expertise to bring innovative solutions to our customers. By working together, we aim to enhance the customer experience and create even greater value for our stakeholders. We believe that this partnership will drive significant growth and success for both companies, and we look forward to a long and fruitful collaboration” said Gaby.
“We are pleased to welcome MDS SI to the GitLab partner program” said Nima Badiey, VP of Alliances and Channels at GitLab. “MDS SI’s expertise spans key Middle East markets, and we look forward to working together to create high-value services and solutions for our mutual customers.”
More about GitLab
GitLab enables organizations to build better software faster, increase operational efficiency and reduce security and compliance risk. With GitLab, customers can get end-to-end value stream visibility, make their developers more productive, secure their software supply chain and accelerate their migration to the cloud.
More about MDS System Integration
MDS SI, part of the Midis Group, has been ranked #1 by IDC in terms of IT Services revenues across several countries in the GCC. Comprising 60+ companies spread across 13 countries & 20 major cities, MDS SI group employs 2,600+ professionals and has 5000+ customers across the region.
Having been in the market for more than five decades, MDS SI has extensive experience in delivering the most innovative technologies and solutions, and empowering customers in their Digital Transformation journey. MDS SI Group focuses on the following key technologies /solutions – Digital transformation (Cloud, AI, Data Management, Automation, Analytics etc.), Data Center Infrastructure Services, Managed Services, Cybersecurity Services, Business solutions, Professional Services, End User Computing, Mobility & Communications, Enterprise Infrastructure, Technical Services (Maintenance, outsourcing and call center), Site and Power Solutions, ELV and AV, Mobile & containerized data centers, manufacturing of Telecom Shelters.
Midis Group affiliates and partners look forward to welcoming visitors to GITEX Africa in Marrakech
Key affiliates and business partners from the Midis Group are planning a warm welcome for visitors to their stands at GITEX Africa from May 31 to June 2, 2023 in Marrakech, Morocco. The event, which has sold out all entry tickets, is billed as ‘the largest Government, Business, Startup and Tech event in the African Continent.’
According to the organisers’ website, GITEX Africa features ‘powerful connections and valuable new relationships; 900 exhibiting tech companies and startups, 30+ government delegations, 250+ global investors, 250 international speakers and tens of thousands of tech executives from 100+ countries.’
The event is coming at an important moment in the growth of the tech sector in the giant continent. For Midis Group and its affiliates, the African entrepreneurial spirit across the vibrant continent, fostering innovation and providing support for the rising Digital adoption is an exciting opportunity to meet new clients, partners, public sector organisations and governments.
Mindware – Hall 4, 4B-40
Mindware, one of the leading regional IT Value-Added Distributors in the Middle East and Africa, has announced that its presence at GITEX Africa will be centered around the theme of Digital Transformation. Toni Azzi, General Manager, Qatar, Levant and Africa at Mindware said: “Digital transformation is high in the priorities of governments and enterprises across the African continent, as they look to build resiliency and competitiveness. As a leading regional distributor with a very strong presence in Africa for over 40 years, Mindware has been working towards enabling and accelerating the digitization initiatives of partners and their customers in the region and helping them adopt the latest technologies that will spur growth and drive economic development in the countries they operate in.”
During the exhibition, Mindware will be announcing new partnerships with best-of-breed vendors and introducing brands covering the latest technologies including datacentre, networking, Cloud and security solutions. Furthermore, the company will be launching its Professional Services portfolio. A big focus will also be on the launch of Mindware’s Cloud Marketplace Platform in Africa which will offer a superior transactional experience to the channel community as well as a wide variety of cloud solutions and services.
Veritas – Hall 2, 2C-40A
Veritas, who are a Silver Sponsor of GITEX Africa, will be present in Hall 2 – 2C-40A. A spokesperson for Veritas said this about their presence at the event: “At Gitex Africa our team of executives and experts will showcase Veritas ALTA, the platform which combines our entire cloud services and solutions portfolio, creating the most comprehensive cloud data management platform built for any environment—allowing you to deliver your part of the shared responsibility model and beyond. Veritas Alta helps elevate your business to new heights by enabling business agility and reducing costs, while ensuring data and applications are protected, highly available and compliant.”
Matrix42 – Hall 2, 2C-40C
According to Samer Hani, Director of Sales and Operations at Matrix42 Eastern Europe, Middle East, Africa, Turkey and Greece, there has actually been a steady increase in venture capital investment in African tech startups. “One of the fastest-growing sectors in Africa is Financial Technology with mobile money platforms and digital banking solutions gaining popularity across the continent. E-commerce has also been growing with more platforms emerging, offering more products and services to consumers across the continent. Artificial Intelligence and machine learning are becoming increasingly important too.” Enterprise service management solutions provider Matrix42 can be found at Hall 2, 2C-40C.
OpenText – Hall 2, 2C-40B
OpenText, previously Micro Focus, are joining Midis Group affiliates exhibiting at GITEX Africa in Hall 2, 2C-40B. OpenText’s participation at GITEX is an exciting opportunity for organizations to explore cutting-edge solutions that unlock the power of their information. With a commitment to innovation, OpenText continues to empower businesses across industries to navigate the digital age successfully. Middle East and Africa Director for OpenText, Edwin Callen, expressed his view about the opportunities now facing the nations of Africa: “At our organization, we strongly believe in the tremendous potential of digitalization for Africa’s future. It presents us with an extraordinary opportunity to fuel economic growth, ignite innovation and promote social development. Embracing technology allows us to overcome challenges, bridge the digital divide and unlock new pathways for progress.”
Barracuda Networks – Hall 3, 3D – 55
According to Toni El Inati – Regional Vice President, Sales – META & CEE, some of the latest developments that Barracuda Networks will be exhibiting at the show include Zero Trust Access – as part of Barracuda’s SASE platform, Barracuda CloudGen Access now includes web security that offers robust protection wherever users are working. Alongside that, Barracuda will highlight their solution for Email Protection. Now with Zero Trust Access, Barracuda Email Protection hardens the Microsoft 365 environment by constant verification – ensuring only verified users can access resources. Finally, the company will present about Data Protection – Barracuda Cloud-to-Cloud Backup can be found in the Azure Marketplace. Barracuda has seen a strong growth in its Data Protection business thanks to its Cloud-to-Cloud Backup SaaS product line that protects data stored in Microsoft 365. The Barracuda team can be found in Hall 3, 3D – 55.
Hewlett Packard Enterprise operated by Selectium – Hall 2, 2B-20
For GITEX Africa, HPE will showcase industry-leading edge-to-cloud solutions that will advance the way people live and work. Delivering a strong portfolio spanning Cloud Services, High Performance Computing and AI, Intelligent Edge, Software and Storage, Hewlett Packard Enterprise operated by Selectium provides a consistent experience across all clouds and edges, helping customers drive their business forward by developing new business models, engaging in new ways and increasing operational performance. The team from Hewlett Packard Enterprise operated by Selectium can be found in Hall 2, 2B-20.
Citrix – Hall 2, 2C-20
A company spokesperson for Citrix emphasised how it sees the African market and GITEX in particular: “We are very excited as a team to attend GITEX Africa because it is an event that is anticipated to attract a broad and varied audience of professionals from the technology industry. GITEX has established a worldwide community that depends on its commitment to keep exploring new tech regions and markets to promote knowledge sharing.”
On their exhibition stand, Citrix are showing their secure, unified digital workspace technology for a work-anywhere world – clearly relevant to the GITEX Africa marketplace. This includes the companies’ NetScaler solutions for comprehensive application delivery and load balancing for better UX. Citrix firmly believes that digital workspaces demand a reliable and people-centric security framework, a secure digital perimeter. This security approach plays a crucial role in realizing the workspace’s vision and assists customers in securely executing their cloud strategies and digital transformation plans. Find out more about the Citrix offer on their stand in Hall 2, 2C-20.
Commvault – Hall 2, D15
The Commvault team is to be found in Hall 2, D15. Amine Mounadir, System Engineer, said this about their offer at GITEX Africa: “Commvault is a global enterprise leader in intelligent data management solutions across on-premises, multi-cloud, and SaaS environments. Commvault will be showcasing its advanced data protection and data security solutions. This would include cyber deception services as well as the next evolution of its Metallic Backup as a Service offering. The HyperScale X appliance provides the ultimate simplicity, security and scale with single pane of glass management through the Commvault Command Center.”
Rubrik – Hall 3, 3D – 95
Rubrik Security Cloud is a data security platform that keeps your data secure, monitors your data risks, and quickly recovers your data, wherever it lives. Built on zero trust architectural principles, Rubrik Security Cloud empowers organizations to:
Preserve data integrity and keep data readily accessible to withstand cyberattacks, malicious insiders, and operational disruptions
Reduce your data risks by continuously monitoring for emergent cyber threats such as ransomware and sensitive data exposure
Surgically and rapidly restore your impacted apps, files or objects, by containing threats and orchestrating recoveries while avoiding malware reinfection.
Meet Rubrik’s experts at Stand 3D – 95 in Hall 3
Mindware Expands Distribution Agreement with Trellix
Mindware has announced that it has expanded its long-standing distribution agreement with Trellix, the cybersecurity company delivering the future of extended detection and response (XDR), to now include all Trellix branded products and services across United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Oman, Pakistan, Kuwait, Lebanon, Jordan, Iraq, Yemen, and Afghanistan.
Speaking about the partnership, Mr. Nicholas Argyrides, General Manager – Gulf at Mindware – comments: “With the increased frequency, sophistication, and dynamism of cyber threats today, the integration of artificial intelligence and machine learning into security solutions is of paramount importance to help prevent and mitigate security incidents. It is imperative that cybersecurity evolves at the same pace as threats. Trellix is delivering outstanding protection, resilience, and agility to enterprises through its ‘living’ security’ approach that learns, adapts, and grows stronger, smarter, and more agile every day. Expanding our partnership with Trellix is a natural progression and with Mindware’s extensive reach in the Middle East market as the leading distributor and Trellix’s industry-leading security solutions, the partnership is set to deliver comprehensive cybersecurity solutions that meet the unique needs of businesses in the region.”
Providing further insight into his optimism relating to Trellix’s potential in the region, Argyrides explains: “The Middle East cybersecurity market has witnessed significant growth in recent years, and this trend is expected to continue in the near future. According to research from Frost & Sullivan, the cybersecurity market in the region valued at about $7.5 billion in 2022, will grow at a compound annual growth rate of nearly 20 per cent over the next seven years and is projected to be worth $31 billion by 2030.”
Luca Brandi, EMEA channel director at Trellix said, “The launch of the Trellix Xtend program comes at a crucial time for organizations, as an evolving security landscape continues to give rise to new threats to their data, finances, and reputations. Our partnership with Mindware is focused on supporting the needs of our channel ecosystem with the right elements to drive growth and build their own customised services”.
About Mindware
As one of the leading distributors of the finest IT products in the Middle East and Africa, Mindware’s extensive portfolio includes top-class global brands reaching out to over 4,000 partners. Mindware’s comprehensive offering includes a selection of infrastructure, networking, security, and storage leading brands. As part of its VAD methodology, Mindware also offers supplementary value-added services to its reselling partners including pre-sales consultancy, implementation services, local technical support, marketing enablement tools, and multiple channel-enabling programs. Headquartered in Dubai UAE since 1991, Mindware has been uncompromisingly serving its customers for more than three decades.
Mindware signs Master Value Added Distribution agreement with Genesys in MEA
Mindware has announced its latest partnership in the Middle East and Africa (MEA) with Genesys®, a global cloud leader in experience orchestration, through a Master Value Added Distribution agreement. The agreement will see Mindware promote and distribute the vendor’s world-class customer experience technologies through its expansive ecosystem of reseller partners.
These solutions will enable regional organizations to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service vertical, while drastically improving employee productivity and engagement.
Speaking about the partnership, Nicholas Argyrides, General Manager – Gulf at Mindware commented: “In today’s hyper-competitive business world, customer and employee loyalties are witnessing a decline. Organizations aspiring to succeed must deliver memorable experiences and drive deeper relationships with customers and employees, that ultimately lead to desirable business outcomes. When a technology is able to enhance a positive experience with customers, this inspires loyalty and repeated business. The same is true for employees who are empowered, motivated and engaged. High job satisfaction drives them to deliver better customer care.”
“Genesys is leading innovation in customer experience transformation. The company was named a leader for the eighth year in a row in the 2022 Gartner Magic Quadrant for Contact Centre as a Service (CCaaS). Its technology ensures that at every engagement level, customers are identified, understood, valued and cared for. In the workplace, employees are given the right tools and resources to support such varied customer interactions. With our continued focus on collaborating with market-leading technology vendors and our passion for technologies accelerating digital transformation, we see Genesys as an invaluable addition to our solutions portfolio.”
Genesys Cloud CX helps organizations offer frictionless and connected customer and employee experiences. As a modern, API-first experience orchestration platform, Genesys Cloud CX enables organizations to coordinate every interaction and touchpoint through a full suite of omnichannel options, built-in employee experience, turnkey AI and end-to-end journey optimization.
“Mindware is one of the most reputable distribution partners in the region, and we look forward to helping businesses across the Middle East and Africa deliver people-centred customer experiences together,” said Marianne Calder, VP of Partner Sales, EMEA at Genesys.
In the Middle East and Africa, Genesys’s main value proposition is its ability to provide a comprehensive and integrated suite of customer experience solutions that can be tailored to the specific needs of regional businesses. Some of the key features that make the company’s solutions attractive to regional customers include:
Multilingual support: support for a wide range of languages, which is important in a region where there are many different languages spoken.
Cloud-based or hybrid deployment: deployment options in the cloud can be more cost-effective and easier to manage than on-premise solutions.
Flexibility: solutions are flexible and can be easily integrated with other systems, allowing businesses to build a solution that meets their specific needs.
Local Regional Support: in-region support teams and partners in the Middle East and Africa provide faster and more efficient support to local customers.
Regional Experience: long history of working with customers in Middle East and Africa. This experience gives Genesys a deep understanding of the unique requirements and challenges of doing business in the region.
About Genesys
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of cloud, digital and AI technologies, organizations can realize Experience as a Service®, the company vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
About Mindware
As one of the leading distributors of the finest IT products in the Middle East and Africa, Mindware’s extensive portfolio includes top-class global brands reaching out to over 4,000 partners. Mindware’s comprehensive offering includes a selection of infrastructure, networking, security, and storage leading brands. As part of its VAD methodology, Mindware also offers supplementary value-added services to its reselling partners including pre-sales consultancy, implementation services, local technical support, marketing enablement tools, and multiple channel-enabling programs. Headquartered in Dubai UAE since 1991, Mindware has been uncompromisingly serving its customers for more than three decades.
First Apple Premium Partner store in Croatia opens doors to customers in Zagreb
iSTYLE recently announced the opening of the first Apple Premium Partner (APP) store in Croatia, and the Adriatic region, located in the Arena Shopping Center in Zagreb. The store’s grand opening took place on March 18 and the retail site will provide customers with an all-new Apple shopping experience.
The APP concept offers customers an entirely new design, with a spacious well-lit interior, and all equipment coming directly from Apple’s suppliers. The store features Italian stone floors, designer rounded tables from the USA, and furniture from Germany marking the beginning of a new era for iSTYLE. An enhanced level of customer service and shopping experience – similar to Apple Stores around the world – will be provided by increased numbers of highly-trained sales staff.
The opening event at the new iSTYLE Arena APP store was very popular. Photo credit – iSTYLE
“We are thrilled to introduce the first-ever Apple Premium Partner store concept to Croatia and the Adriatic region. In our efforts to show our commitment to the Croatian market, we have recently expanded by opening three new stores, bringing our total number of stores in the country to six” said Valeriu Ion, General Manager iSTYLE Romania, Bulgaria, and Adriatic Countries.
“This latest redesign allows us to offer new programs and personalized services to our valued customers, further solidifying our position in Croatia and the Adriatic region. The opening of our new Apple Premium Partner store was a tremendous effort by the iSTYLE and Apple teams, and we are immensely proud of our accomplishments. We extend our gratitude to our dedicated staff and partners who have worked tirelessly to bring this exciting new retail experience to our customers” said Valeriu Ion.
APP stores mean enhanced service and additional facilities for a range of different Apple users. Photo credit – iSTYLE.
With Apple Premium Partner stores, Apple’s goal is for customers to get even closer to the brand’s iconic world and to receive higher quality service. In Apple Premium Partner stores, the display of Apple products and Apple accessories is even more important than before. The number of closed showcases is reduced to a minimum, so customers can easily try out the products displayed on open surfaces without the help of the staff.
In the new flagship store, iSTYLE will provide a continuous servicing offer, including iPhone screen replacement or battery replacement on the same day. Customers will also have access to a range of payment solutions, including interest-free deals, iSTYLE Comfort service packages, trade-in programs, and used equipment offsetting services. In addition, the store will be able to function without a physical cash register in the near future.
The Arena store in Zagreb is staffed with expert employees who have received exclusive Apple Premium Partner training and will offer regular free education and open workshops for the general public. The courses starting in the spring will offer topics such as MacOS work for beginners, tips and tricks for advanced Mac users, and a video editing course.
Keeping Apple fans happy as they await the grand opening of iSTYLE Arena, Zagreb. Photo credit – iSTYLE
“Our goal is to make Apple products and services more accessible to customers in Croatia and the Adriatic region. We believe that the opening of the first Apple Premium Partner store is just the beginning, and we look forward to bringing this new retail experience to more customers in the future,” said Antonela Jularic, Retail Manager iSTYLE.
In parallel with outstanding service, iSTYLE places an even greater emphasis on serving entrepreneurs as well as small and medium-sized companies, which is why a staff member specialized in corporate users and experienced in financing corporate hardware also strengthens the team. Prior to the official customer opening, iSTYLE organized a VIP launch for B2B and SMB customers, introducing them to the new store.
In 2022, iSTYLE Croatia achieved greatly increased sales revenue with each line of business experiencing significant growth compared to FY21. Online sales had outstanding results. This impressive growth was largely due to increased consumer sales, made possible by the renewal and expansion of the store network. iSTYLE now has a presence in four cities across the country – Zagreb, Split, Rijeka, and Zadar – with a total of six stores. This makes 2022 the most successful year in over two decades of operation in Croatia. The headcount has also grown by almost 50% compared to FY21, with a team of 40 dedicated employees driving continued success for the brand.
With over 100 stores, iSTYLE, part of the Midis Group, has the largest network of Apple Premium retail stores, with 58 in Central and Eastern Europe and 16 in the Middle East. Another 33 stores are part of the Spanish sister company K- Tuin.
The iSTYLE brand first appeared in Central and Eastern Europe in 1999, and it has since expanded to nine other CEE countries.
In Croatia, the first branch opened in 2009, and the current iSTYLE Apple Premium Partner brand store is the fifth of its kind to open in the East-Central European region, following recent launches of Czech and Hungarian sites.
Apcom welcomes a new Apple Authorized Reseller in the Adriatic – Aztech
Apcom in the Adriatic recently announced a new Apple Authorized Reseller in the Adriatic, after signing an agreement with the leading retailer of consumer electronics in Kosovo, Aztech. Based in Pristina, the capital and largest city in the country, the company was set up in 2009 and currently operates nine sites across the region with more to come.
“With our joint commitment and dedication, we have been able to fully prepare and offer an excellent product experience to our customers and we can now confirm that we are an Authorized Reseller for the internationally renowned Apple brand. This new status is a testament to our reliability and ability to offer original and quality products to all customers” said Qëndrim Krelani, Marketing Manager, Aztech.
“We are happy to offer our customers in Kosovo a wide range of Apple products through our stores and our online platform 24/7. We are committed to providing the best care and customer service, focusing on the quality and reliability of all products. We have been concentrating on the detail and worked closely to ensure that all products are presented as best as possible. We are happy to have such a reliable and committed partner like Apcom, and we hope to continue this successful cooperation in the future.”
Homepage of the Aztech e-commerce site. Photo credit – Aztech
“Adding Aztech as Apple’s Authorized Reseller in Kosovo was long awaited by Apcom. I am very happy and glad that one of the biggest retailers in Kosovo has decided to become our newest Partner. Over the past few years, Aztech has developed a lot and climbed giant steps, transforming itself into the successful retailer they are today. However, their will and dedication to become even better by improving their product range and customer experience and pushing for the best price offers for their customers is clear every day” said Hristijan Panev, Regional Retail Account Executive for Macedonia, Kosovo and Albania, Apcom
More about Aztech
AZTECH is one of the leading retailers of consumer electronics in the Kosovo market with a large retail network. Currently, the company operates 12 point of sales sites in nine cities in Kosovo: Pristina, Prizren, Gjakova, Ferizaj, Gjilan, Suharekë, Podujevë, Fushë Kosova and Vushtrri.
More about Apcom in the Adriatic Region
Apcom in the Adriatic Region is an Apple Authorized Distributor in Slovenia, Croatia, Serbia, North Macedonia, Montenegro, Albania, Kosovo and Bosnia and Herzegovina.
iSTYLE opens two Apple Premium Partner stores in central Prague and Moravia
iSTYLE recently opened two new Apple Premium Partner (APP) stores in the Czech Republic, adding to the first store of this kind in Chodov. First site to open is in the Palladium shopping center in the center of Prague, with the second store in Brno in Moravia.
The Prague retail site is the first APP in the center of the city. It was created in the premises of the existing Apple Premium Reseller store in OC Palladium, which underwent a month-long renovation.
“Our store in OC Palladium is a strategic location for us because it is one of Prague’s busiest shopping centers. I believe that with its new concept, which has so far proven to be very successful in Chodov at the Westfield Shopping Centre, iSTYLE will further expand its strong Czech customer base, which includes tourists and was around 1,400 visits per day before Christmas” said Managing Director for the Czech Republic, Vit Goluch.
A new store design awaits all visitors on 199 square meters of space on the first underground floor of OC Palladium, offering a large showroom with Apple products to try, premium accessories, and the highest level of customer service. The APP concept includes professionally trained staff and express Apple Authorized Service.
The team at iSTYLE Palladium excited after the successful opening event. Photo credit – iSTYLE
On the opening day in Prague, iSTYLE offered a range of extra discounts. In the queue on opening day all visitors could refresh themselves with coffee or snacks from the adjacent Starbucks café. The new store hosts training sessions and open workshops for the public and offers a B2B corner with specialists focused on the needs of entrepreneurs and small businesses.
iSTYLE recently followed the Prague store launch with the opening of the third APP store in the country, in Brno’s Gallery Vaňkovka. The new store has opened in the space of the original iSTYLE retail site, already the second busiest of ten Czech branches after Prague’s Chodov.
Many unbeatable discounts awaited the first customers at the opening of the new store. The new store in Galeria Vaňkovka covers an area of 150 square meters and brings a completely new design and new standards and services of the highest level to customers from Brno and its surroundings.
“The customer response to our Apple Premium Partner stores has been very positive so far, which can be backed up by the numbers. Since its conversion to the new concept, the store in Chodov has recorded a year-on-year increase in turnover of almost 40%. The store’s footfall has even increased by more than 80%. We are very pleased to be the first to bring this concept to Brno, where our store has always been one of the most successful in the country and its elevation to a new level is therefore a logical step” says Vít Goluch, Managing Director of iSTYLE.
As in the Prague retail site, customers in Brno can look forward to an extensive Apple showroom with products to try out, professionally trained staff, express authorized service of Apple products and a B2B corner with specialists focused on the needs of small and medium-sized businesses. Training sessions and open workshops for the public are also held right in the store.
MDS System Integration Group achieves Global Dell Titanium Black Status
MDS System Integration Group has achieved the coveted Titanium Black tier status with Dell Technologies. The achievement reflects the long-standing partnership between MDS SI and Dell Technologies and the Group’s continued commitment in providing customers with best-in-class solutions and supporting them in their Digital Transformation journey.
MDS SI Group President, Sami Abi Esber, had the pleasure of meeting with Michael Dell and other senior management at Dell Technologies during the ‘Access to the Future’ event held in Austin recently.
“We are thrilled to announce that MDS SI Group – part of the Midis Group – has been recognized as the only Dell Titanium Black partner in Middle East and Africa. We’re incredibly proud to have achieved the status of Dell Titanium Black partner, the highest level in the Dell Technologies Partner Program. This status recognizes our most strategic partners – those best equipped to navigate today’s data-centric, multi-cloud world and support their customers in their Digital Transformation journey.”
“This recognition is a testament to our team’s expertise, hard work, commitment and drive to deliver unparalleled services and the best possible solutions for our clients. Thank you to our amazing clients who have allowed us to excel in our partnership with Dell – and thank you also to Mohammed Amin and the regional team of Dell for the partnership and recognition” mentioned Sami.
Sami Abi Esber with senior management at DELL Technologies. Photo credit – Midis Group
According to Sami, the Dell leadership confirmed that “This status recognizes our most strategic partners – those best equipped to navigate today’s data-centric, multi-cloud world and support their customers in their Digital Transformation journey.”
News of the accolade from Dell Technologies follow other recent achievements by the Group. MDS SI is leading the way in the IT Services market across the GCC according to the recently released IDC Competitive Profiles and 2021 Analysis of IT services players. The Group leads the market in UAE and Oman, and is an increasingly successful contender in Qatar, and also in the KSA market, up from ninth in 2020 to eighth place in 2021.
MDSap and Fast Company Turkey host Finance Leaders gathering in Istanbul
MDSap Turkey and Fast Company Turkey recently co-organized a Finance Leaders Gathering in Istanbul, welcoming C-suite executives from all over the country to the Wyndham Hotel on March 17.
After an opening speech by M. Rauf Ates, Fast Company Turkey Founder, the assembled finance experts heard welcoming speeches by Nesrin Demirci, General Manager of MDSap, Turkey. Nesrin presented about the Midis Group, MDS SI and MDSap Turkey, and offered more information about the Group solutions for financial institutions such as Risk & Compliance, Data Analytics, Omnichannel Banking and Finance.
Nesrin Demirci, GM of MDSap Turkey, makes her presentation about the Midis Group, MDS SI and MDSap. Photo credit – Fast Company Magazine
Juan Jarjour, MDSap Regional Director, then presented the solutions in detail. In his talk, he highlighted ‘the need to unify Enterprise Risk Management Platforms.’ Juan also emphasized the challenges faced by financial institutions in the implementation of Enterprise Risk Management solutions, and the need to establish a proper data management infrastructure to meet regulatory requirements and ensure reliable and seamless processing of risk measurement and reporting functions.
He also addressed the growing need to unify Risk Management platforms to enable financial institutions to meet both regulatory reporting and internal risk management needs.
After the discussions there was time for a group photograph. Photo credit – Fast Company Magazine
Following the presentations from Fast Company and MDSap, the invited Finance Leaders from Leasing, Factoring and Investment companies also shared their digital agenda for 2023, and their investment and risk plans.
More about MDSap
MDSap, a gold partner of SAP and expert in SAP’s banking solutions, has over 25 years of in-depth experiences helping customers manage, integrate, analyze and mobilize business mission critical data across the enterprise. The company has an exceptional track record providing turnkey IT solutions across the Middle East, Turkey and Central Eastern Europe to over 400 enterprise customers and government entities. MDSap is part of the Midis Group and currently operates 10 offices across the Middle East, Turkey and Central Eastern Europe.
